Live Support Chat for Web Site Specifications
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Live chat and website monitoring solution for online customer support.
Provide Support live chat is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues.
The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, ask for information before chat is started, setup offline chat behavior, push pages, transfer files, use canned answers, save chat sessions logs, transfer calls to other operators or ask them for assistance, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification.
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